Returns
Returns & Exchanges
A simple, generous policy that respects your time.
✦ 30-Day Window
You have 30 days from receipt to return or exchange your order, no justification needed.
✓ Conditions
- ✓Unworn, unwashed, unaltered items
- ✓Original tags attached
- ✓MikIs Klozet packaging kept
- ✓Jewelry and cosmetics sealed and unopened
✗ Non-refundable items
- ✗Custom or bespoke pieces
- ✗Lingerie and swimwear (hygiene)
- ✗Opened or used cosmetics
- ✗Items discounted more than 50%
— How to return
01
Reach out
WhatsApp or email with your order number within 30 days.
02
Receive the label
For Haiti and the US, we provide a free return label.
03
Send the package
Drop off at DHL (US) or in-boutique at Bombardopolis. Keep the receipt.
04
Refund
Within 5 business days of receipt, to the original payment method.
— Size Exchange
For a size change only, the return and new delivery are free — anywhere in Haiti and the US. Specify the new size needed.